Most failed hair transplants are technically created by a team of people working on you without a good quality control process in place. That reflects the surgeon, who is Master of the Ship and responsible for what his team should be doing. I have found many surgeons who don’t understand the nuances of the hair transplant process. Grafts that are removed from the donor area can be mishandled, dried, crushed, etc.. all of this often kills the hairs. What is even more disturbing than the failed hair transplant and the lost money to pay for it is the loss of donor hair, which is not a reversible process, is the reduction of your donor area supply. You can’t buy back your donor supply. Depending upon donor density and hair quality (fine, medium or coarse hair thickness), 5500 grafts could be all this man has to transplant, so another transplant may be out of the question. He needs a real expert to assess his situation.